Delivery currently only available within Australia.
Flat rate shipping of $14.95 (incl GST) applies to all hampers unless otherwise listed.
Due to the size and weight of our larger boutique hampers & gift items, special freight charges apply to these items that are clearly displayed on the product pages.
Our freight company provides tracking numbers and POD’s for shipments. Your tracking number will be e-mailed to you at time of dispatch. Estimated delivery dates are as follows:
Next Day Delivery Melbourne Metro
1-2 Day Delivery for Adelaide, Sydney, Country Victoria, some country NSW and SA.
2-4 Day Delivery for Brisbane, Tasmania, Country NSW, Country SA and some Country QLD.
5-6 Day Delivery for Perth, Northern Territory, Country WA and Country QLD.
Wherever possible Hamper Store by Present Company Included will accommodate date specific delivery requests. We will coordinate with our transport partners on your behalf to ensure your hamper is delivered on your preferred delivery date. We cannot guarantee a specific delivery date or time. All hampers are delivered between 9am and 5pm Monday through Friday (not including public holidays). To discuss your specific needs, please call 03 9387 4717.
We ask that customers inform Hamper Store (by Present Company Included) by e-mail or phone if a gift has not been delivered. We ask you notify us within 7 days of the estimated delivery date of a non-delivered gift. Non-delivered items will be investigated and tracked until delivered.
Although we use a reputable and respected freight company, on occasion deliveries may take longer than desired to arrive, especially during the holiday season or during extreme weather events. Please note that untimely delivery is not a reason for refund, discount or late cancellation of order.